Augmanted AI Chatbots
revolutionizing customer experience

Augmented AI chatbots represent a significant evolution in digital interaction between businesses and customers. Our systems combine conversational artificial intelligence with customized databases containing business-specific knowledge, creating virtual assistants that deliver precise, specialized responses in real time.

Unlike traditional chatbots or standard AI assistants, these solutions draw specialized business information directly from custom DBs rather than relying solely on general AI knowledge. This approach ensures accurate, up-to-date information about specific products, services, or expertise areas, even in the absence of qualified personnel.

E.g. Flora, our virtual sommelier (www.tunisiawines.com/AI), access detailed wine databases to provide professional-level recommendations and advice: a knowledge that comes from business data sources, not generic AI training.

The applications are virtually unlimited: restaurant assistants drawing from menu and wine databases, tourism chatbots with local attraction information, museum guides accessing exhibition databases, e-commerce systems with detailed product catalogs, wellness facility advisors with treatment databases, and hotel concierges with local service information.

Every business can benefit from a virtual assistant that combines AI conversation skills with their specific knowledge base. For businesses with physical locations, QR codes placed on restaurant menus, museum walls, or hotel lobbies allow customers to easily access chatbot support via their smartphones with a simple scan.

This technology is fully customizable with your business-specific database and easily scalable in multiple languages. It represents not just a customer support tool but a genuine virtual expert available 24/7, combining AI conversational abilities with your specialized knowledge to significantly improve the user experience. In web applications, it can increase conversions, while in the physical world, it can replace or complement traditional information points.